Director, Facility Services Group
Salary + bonus = $145K
Raleigh, NC (onsite position)
SMART IT People has an exciting Director level role with our client in the commercial furniture industry. Lead a team of 5 to 6 direct reports that manage large corporate account relationships, design, project management, order fulfillment, and customer satisfaction.
Required skills:
- Four-year degree in Interior Design or related major from a FIDER-accredited university
- 3-5 years of proven, progressive leadership and management skills.
- 8+ years of combined experience in design, project management within the commercial furniture industry. Sales experience preferred.
- Strong analytical and problem-solving abilities are crucial for creating and implementing the annual business plan and aligning it with sales forecasts.
- Proficient use of project management software and customer relationship management tools will enhance your ability to manage day-to-day operations efficiently.
- Ability to inspire and lead a diverse team will be vital in achieving high levels of satisfaction for both customers and team members alike.
Job description:
- Overseeing division sales, order fulfillment, financial results, team members and customer satisfaction.
- Create and implement the division's annual business plan, ensuring alignment with overall company goals.
- Your leadership will foster a positive work environment, promoting team member growth and development while maximizing team member satisfaction.
- Manage and supervise Project Coordinators, Customer Account Managers, and work with Salespeople daily, providing the necessary procedural guidance to ensure smooth operations.
- Maintain constructive relationships with supporting departments, driving collaboration and effective communication to support the successful execution of the business plan.
- Collaborate closely with commercial interior designers to develop customer-specific account plans that ensure our projects meet client expectations and align with our sales forecast.
To apply, please send your resume in MS Word format to: alice@smart-itpeople.com with job title in subject line.